Front Office Host

Hyatt
Salt Lake City, UT
Category Customer Service
Job Description
Role Overview

As a Front Office Host, you'll be the face of Hyatt, responsible for guest registration, communication of hotel services, and problem resolution. This role has a direct impact on creating the guest experience.

What You Will Do

Processing forms of payment, responding to guest inquiries, and resolving issues. You'll also have opportunities for casual conversation and have a direct impact on creating the guest experience.

Why It Might Be a Fit

If you have a true desire to satisfy the needs of others in a fast-paced environment, this role may be a good fit. You'll have opportunities to work and visit Hyatt Hotels and Resorts around the world.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Previous hotel experience is preferred
  • Excellent customer service experience is required

Benefits

  • Discounted & Complimentary hotel room nights
  • Up to 8 Paid Float Days upon hire!
  • Complimentary meals in our colleague Cafe for every shift worked
  • Medical, Dental, Vision Insurance
  • 401K retirement savings plan and company match
  • Up to $1,000 in educational assistance per year
  • Opportunities to work and visit Hyatt Hotels and Resorts around the world
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