Front Office Host

Hyatt
San Diego, CA
Category Customer Service
Job Description
Role Overview

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You Will Do

Processing forms of payment, responding to guest inquiries, and creating a positive guest experience.

Why It Might Be a Fit

If you have a true desire to satisfy the needs of others in a fast-paced environment, strong verbal and written communication skills, and full flexible availability, this role may be a good fit.

Requirements

  • Ability to stand for long periods of time
  • Prior guest-facing customer experience or hotel experience preferred
  • Full flexible availability including evenings, weekends, and holidays

Benefits

  • Medical, Dental and Vision for you and your dependents
  • Vacation, Holiday Pay, and Sick Leave
  • Paid Family Bonding Time & Adoption Assistance
  • 12 complimentary hotel room nights at Hyatt properties worldwide
  • Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide
  • 401K retirement savings plan (eligible for employer match after 1 year of service)
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Complimentary Employee Meals
  • Unlimited growth potential
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