Front Office Host

Hyatt
San Antonio, TX
Category Hospitality
Job Description
Role Overview

As a Front Office Host at Hyatt Regency San Antonio, you will be responsible for the guest registration process, communicating hotel services and promotions, and responding to guest inquiries. This role has a direct impact on creating the guest experience and requires a customer service-driven approach.

What You Will Do

Your main day-to-day responsibilities will include processing forms of payment, responding to guest inquiries, and providing efficient service and meaningful experiences to our guests.

Why It Might Be a Fit

We are looking for a candidate with a true desire to satisfy the needs of others in a fast-paced environment, strong multi-tasking and computer skills, and refined verbal and written communication skills.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Be customer service driven
  • A flexible schedule with open availability to work afternoons and evenings, on any day including weekends and holidays
  • Strong multi-tasking and computer skills
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time

Benefits

  • Health Benefits after 30 days of employment
  • 401k Retirement Savings Plans
  • Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
  • Paid Time Off
  • Tuition Reimbursement
  • Complimentary meals in the Employee Cafeteria
  • Discount parking or a Free VIA Bus Pass
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