Role OverviewAs a Front Office Host at Hyatt Regency San Antonio, you will be responsible for the guest registration process, communicating hotel services and promotions, and responding to guest inquiries. This role has a direct impact on creating the guest experience and requires a customer service-driven approach.
What You Will Do
Your main day-to-day responsibilities will include processing forms of payment, responding to guest inquiries, and providing efficient service and meaningful experiences to our guests.
Why It Might Be a Fit
We are looking for a candidate with a true desire to satisfy the needs of others in a fast-paced environment, strong multi-tasking and computer skills, and refined verbal and written communication skills.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Be customer service driven
- A flexible schedule with open availability to work afternoons and evenings, on any day including weekends and holidays
- Strong multi-tasking and computer skills
- Refined verbal and written communication skills
- Ability to stand for long periods of time
Benefits
- Health Benefits after 30 days of employment
- 401k Retirement Savings Plans
- Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
- Paid Time Off
- Tuition Reimbursement
- Complimentary meals in the Employee Cafeteria
- Discount parking or a Free VIA Bus Pass
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