Role OverviewThe Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This role has a direct impact on creating the guest experience.
What You Will Do
You'll process forms of payment, respond to guest inquiries, and be the face of Hyatt as a Front Office host.
Why It Might Be a Fit
Previous experiences in a luxury resort are preferred, and you must possess a professional presentation, outstanding guest services skills, and strong interpersonal and problem-solving abilities.
Requirements
- Previous experiences in a luxury resort preferred
- Must possess a professional presentation
- Outstanding guest services skills, sophisticated verbal & written communication skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to stand for long periods of time
- Must have open availability including overnights
Benefits
- Complimentary Employee Meal and Parking
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account
- Paid holidays, vacation and sick leave
- 401K with Matching
- Employee Stock Purchase Plan
- Educational Reimbursement
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