Front Office Host (Seasonal)

Hyatt
Carlsbad, CA
Category Customer Service
Job Description
Role Overview

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This role has a direct impact on creating the guest experience.

What You Will Do

You'll process forms of payment, respond to guest inquiries, and be the face of Hyatt as a Front Office host.

Why It Might Be a Fit

Previous experiences in a luxury resort are preferred, and you must possess a professional presentation, outstanding guest services skills, and strong interpersonal and problem-solving abilities.

Requirements

  • Previous experiences in a luxury resort preferred
  • Must possess a professional presentation
  • Outstanding guest services skills, sophisticated verbal & written communication skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to stand for long periods of time
  • Must have open availability including overnights

Benefits

  • Complimentary Employee Meal and Parking
  • Complimentary hotel nights and discounts at Hyatt properties around the world
  • Medical, Dental, and Vision Insurance, Life Insurance, Flexible Spending Account
  • Paid holidays, vacation and sick leave
  • 401K with Matching
  • Employee Stock Purchase Plan
  • Educational Reimbursement
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