Front Office I

HMG
Any Location, TN
Category Healthcare
Job Description
Role Overview

The Front Office I provides the first point of contact with patients as they enter the office or via telephone. The role is responsible for opening the office, ensuring readiness for patients, and providing excellent customer service skills throughout the day.

What You Will Do

The Front Office I will check in patients, collect payments, check out patients, schedule follow-up appointments, and balance all transactions daily.

Why It Might Be a Fit

The ideal candidate will have excellent customer service skills, a high school diploma or equivalent, and 1-2 years' experience in a medical office or customer service position.

Requirements

  • High School diploma or equivalent required
  • 1-2 years' experience in a medical office or customer service position, preferred
  • Proven success asking for payment, making change, and balancing a cash drawer
  • Working knowledge of managed care and overall understanding of HMO's and PPO's, preferred
  • Excellent customer service skills is a must
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