Role OverviewAs a Front Office Lead/Control Clerk, you will be responsible for room inventory, assigning room blocks for groups, and assisting in the guest registration process. This role has a direct impact on guest fulfillment with room accommodations. You will lead other associates by coaching, giving direction, and may include training.
What You Will Do
Manage room inventory, analyze reports, assign room blocks for groups, assist in guest registration, and communicate hotel services and promotions.
Why It Might Be a Fit
This position is ideal for a seasoned Front Office Agent ready to take the next step in their career. You will have the opportunity to work in a fast-paced environment and satisfy the needs of others.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Experience and thorough understanding of Front Office Operations
- Open and flexible availability to include mornings, weekends, and holidays
Benefits
- Medical, after 30 days of employment
- Vision Insurance
- Dental Insurance
- 401(k) & Retirement Savings Plan (RSP)
- Basic Life Insurance
- Short Term Disability Insurance
- New Child Leave & Adoption Assistance
- Paid Time Off
- Paid Holidays
- Sick Days
- Compassionate Leave
- Jury Duty Leave
- Employee Assistance Program
- Free Uniforms and Cleaning of your Uniform
- Free parking
- Discounted Rooms at any participating Hyatt location
- Complimentary rooms at any participating Hyatt location
- Hyatt Colleague discount program
- Tuition Reimbursement
- ORCA Pass subsidy
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