Front Office Lead

Assist in the smooth and efficient running of the Front Office Department, lead associates, and ensure high guest expectations.

What You Will Do

Process guest registration, communicate hotel services, and perform customer service-related tasks.

Why It Might Be a Fit

Perfect opportunity for a seasoned Front Office Agent to advance their career into management, requires a team player with a good portion of personality and enthusiasm.

Requirements

• Prior Front Office Host experience
• Capable of standing for long periods of time
• Refined verbal and written communication skills
• Soft selling skills
• Strong customer service orientation and customer service recovery skills