Role OverviewJoin the Silver Dollar City Resort team as a department head-level position, directing the overall hospitality operation of the front office, including front desk and PBX, guest services, valet/bell, and concierge/ticketing sales.
What You Will Do
Direct and work to successfully execute all front office operations, including arrival and departure efficiency, staff service, knowledge, and friendliness, while continually improving the overall guest experience.
Why It Might Be a Fit
This is a rare opportunity to help build something extraordinary with a mission-driven team that truly cares, and to play a foundational role in shaping how thousands of families discover the Ozarks for generations to come.
Requirements
- department head-level position
- directing the overall hospitality operation of the front office
- front desk and PBX, guest services, valet/bell, and concierge/ticketing sales
- arrival and departure efficiency
- staff service, knowledge, and friendliness
- continually improving the overall guest experience
Benefits
- high guest satisfaction
- repeat visitation
]]>