Front Office Manager

The Front Office Manager will oversee the Front Office teams within the Rooms Division, promoting an atmosphere that ensures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

What You Will Do

Responsibilities include short and long term planning, management of the hotel's Front Office operations, developing and recommending the budget, labor cost plans and objectives, maintaining guest room inventory, performing tasks of a Front Office Staff, and ensuring all operations and cash handling are done per policies and procedures.

Why It Might Be a Fit

The successful candidate will have 4+ years of progressive hotel Rooms Management experience, with a service-oriented style, professional presentation skills, and the ability to improve the bottom line.

Requirements

• 4+ years of progressive hotel Rooms Management experience
• Hotel/Hospitality degree an asset
• High energy, entrepreneurial spirit, motivational leader, effective communicator
• Excellent organizational, interpersonal, and administrative skills
• Clear concise written and verbal communication skills in English
• Proficient in Microsoft Word and Excel

Benefits

• Free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance (Full-Time colleagues)
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• End of Season Ski Pass Bonus