Role OverviewThe Front Office Manager is responsible for all duties of the front desk operation, including staff training, inter-department communications, and staff scheduling. The role requires strong communication skills and leadership abilities.
What You Will Do
Duties include short and long term planning, managing the hotel's Front Office operations, maintaining guest room inventory, and analyzing and resolving guest complaints.
Why It Might Be a Fit
The ideal candidate will have a service-oriented style, professional presentation skills, and the ability to effectively interact with people of diverse backgrounds. They will also possess high energy, an entrepreneurial spirit, and the ability to improve the bottom line.
Requirements
- 4 years or more of progressive hotel Rooms Management experience
- At least 2 years progressive management experience within the Rooms Division of a hotel
- Hotel/Hospitality degree an asset
- Clear concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
Benefits
- Free parking
- Free meals
- Paid Family Bonding Time & Adoption Assistance
- Paid Vacation
- Paid Sick days
- New Child Leave
- Holidays
- Tuition Reimbursement
- 401K with company match
- Employee Stock Purchasing Plan
- Complimentary hotel nights
- Discounts at Hyatt properties around the world
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