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Front Office Manager
EOS
Any Location, MT
Category
Hospitality
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Job Description
The Front Office Manager is responsible for supporting the Director in all aspects of the Front Office, providing courteous service to guests and staff, and ensuring all guest needs are handled properly.
Requirements
Has proven experience as an effective manager
Has excellent communication skills
Has core Customer Service skills and training
Has knowledge of Tech/Software platforms used in daily work
Has ability to multi-task and work with high detail
Familiarity with hotel management software – experience with Opera or Opera Cloud a plus
Experience with guest messaging platforms and Microsoft Suite
Proficient typing skills (30+ WPM)
2-5 years of front office experience in a hotel or resort
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