Front Office Manager

EOS
Any Location, MT
Category Hospitality
Job Description
The Front Office Manager is responsible for supporting the Director in all aspects of the Front Office, providing courteous service to guests and staff, and ensuring all guest needs are handled properly.

Requirements

  • Has proven experience as an effective manager
  • Has excellent communication skills
  • Has core Customer Service skills and training
  • Has knowledge of Tech/Software platforms used in daily work
  • Has ability to multi-task and work with high detail
  • Familiarity with hotel management software – experience with Opera or Opera Cloud a plus
  • Experience with guest messaging platforms and Microsoft Suite
  • Proficient typing skills (30+ WPM)
  • 2-5 years of front office experience in a hotel or resort
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