Front Office Specialist - Family Medicine

The Front Office Specialist is responsible for providing exceptional customer service and supporting the operations of a family medicine practice. This includes greeting patients, registering patients, answering phones, scheduling appointments, and managing cash and administrative tasks. The FOS is a key team member in achieving patient experience, employee engagement, and financial goals.

What You Will Do

The main responsibilities of the Front Office Specialist include greeting patients, registering patients, answering phones, scheduling appointments, collecting co-pays, managing cash, and checking patients out. The FOS will also coordinate with the clinic for pharmaceutical representatives, visitors, and other requests.

Why It Might Be a Fit

This role requires strong customer service skills, attention to detail, and the ability to multitask. The ideal candidate will have 1-2 years of administrative experience in a healthcare setting and previous customer service experience.

Requirements

• High School Diploma or Equivalent
• 1-2 years administrative front office experience in a physician practice or health care setting
• Previous customer service experience