Role OverviewThe Front Office Specialist II will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, and enter accurate billing information into the system. This role will work collaboratively with other members of the Healthcare Team.
What You Will Do
Responsibilities include greeting patients and visitors, scheduling appointments, verifying patient demographic information, entering data into electronic health records, answering phones, and balancing payments received daily.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to type, file, and use a multi-line telephone, computer, fax, and copier. Knowledge of OSHA guidelines, general office tasks, confidentiality, medical terminology, and managed care referral processes is also required.
Requirements
- ability to provide excellent customer service
- act in a professional manner
- type
- file
- use a multi-line telephone
- computer
- fax
- copier
- knowledge of related OSHA guidelines and requirements
- knowledge of general office tasks
- confidentiality
- medical terminology
- managed care referral processes
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