Front Office Supervisor

Hyatt
Dallas, TX
Category Hospitality
Job Description
Join our Rooms team at the Hyatt Regency DFW, featuring 811 guestrooms and 92,000 sq. ft. of meeting and event space. As Front Office Supervisor, you'll lead the daily operations of the Front Desk, oversee guest check-in/check-out processes, and provide warm, attentive service to travelers from around the world.

Requirements

  • Lead, support, and coach Front Desk and Night Audit team members
  • Maintain accurate nightly audit reports, financial balancing, and system reconciliation
  • Communicate hotel services, amenities, and promotions to guests
  • Respond professionally to guest inquiries, concerns, and special requests

Benefits

  • Complimentary hotel room nights
  • Medical, Dental, Vision, and Prescription coverage
  • 401(k) with company match
  • 7 paid holidays
  • Generous Paid Time Off
  • Paid Family Bonding Leave & Adoption Assistance
  • Discounts with partners
  • Tuition Assistance
  • On-site parking
  • Complimentary meal during each shift
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