Front Office Supervisor

Hyatt
Austin, TX
Category Customer Service
Job Description
As a Front Office Supervisor at Hyatt Centric Austin-Downtown/Congress Street, you will play a crucial role in ensuring our guests receive exceptional service throughout their stay. Responsibilities include providing guidance, coaching, and direction to front office associates, leading the front office team in delivering outstanding guest experiences, and handling various forms of payment accurately and efficiently.

Requirements

  • Demonstrate strong leadership skills
  • Assist senior leadership with basic management responsibilities
  • Maintain open and clear communication channels with guests and fellow team members
  • Foster a positive work environment and promote teamwork among front office associates
  • Ensure compliance with all company policies and procedures

Benefits

  • Commuter Stipend
  • Free Hyatt Hotel Stays
  • Deep discounts on stays for you and your family
  • Medical/Dental/Vision benefits
  • Generous Paid Time Off Plan
  • $1,000 educational reimbursement per year
  • Adoption Assistance
  • Fitness Center access
  • Thousands of additional discounts through partners
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