Role OverviewSupervisors lead other associates in the front office, supporting senior leadership and developing management responsibilities. They coach, give direction, and may train, schedule, and interview staff. This role has a direct impact on creating the guest experience.
What You Will Do
Lead agents responsible for guest registration, communicate hotel services and promotions, process forms of payment, and respond to guest inquiries.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and experience in Front Office operations are required.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Experience and a thorough understanding of Front Office operations
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