Role OverviewThe Front Office Supervisor will lead the agents responsible for guest registration and hotel services, possessing strong leadership, communication, and relationship skills. This role involves coaching, giving direction, and training, as well as processing forms of payment and responding to guest inquiries.
What You Will Do
The main responsibilities include leading agents, processing payments, and responding to guest inquiries, with a direct impact on creating the guest experience.
Why It Might Be a Fit
This role requires a true desire to satisfy the needs of others, refined verbal and written communication skills, and experience in Front Office operations, with a preference for previous supervisory experience in a hotel environment.
Requirements
- Experience in Front Office operations
- Previous supervisory experience in a hotel environment
- Ability to work flexible and extended hours
- Ability to work weekends and holidays as needed
Benefits
- Health and welfare plans
- 401(k) plan
- College Saving Plan
- Employee Stock Purchase Plan
- Paid time off
- Paid Family Bonding Time
- Adoption Assistance
- Discounted and complimentary rooms at Hyatt locations
- Well-being & educational assistance
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