Front Office Supervisor

As a Front Office Supervisor at Kimpton Hotel Palomar, you will lead all aspects of Front Office operations, providing timely and courteous service to guests, and ensuring a high level of guest service. You will work in a collaborative environment, reviewing arrivals and departures, and maintaining accuracy of billing and other tasks. You will also be responsible for training and daily monitoring of all service levels, and meeting or coming in under payroll and expense budgets.

What You Will Do

Your responsibilities will include meeting with staff, reviewing the Front Desk logbook, ensuring accuracy of billing and other tasks, handling guest situations, and maintaining a clean and organized work environment. You will also be accountable for training and daily monitoring of all service levels, and ensuring all team members are following grooming and uniform standards.

Why It Might Be a Fit

We seek out and celebrate people who have an innate passion for making others' lives better, and who have a knack for creativity and self-leadership. If you are a leader who can make a difference, and who is passionate about providing exceptional service to guests, this may be the right fit for you.

Requirements

• 2 years of related experience in hospitality or similar industry
• High School Diploma is preferred
• Flexible schedule, able to work evenings, weekends, and holidays when needed