Role OverviewAs a Front Office Supervisor at Hyatt, you will lead the agents responsible for guest registration and hotel services, and have a direct impact on creating the guest experience. You will support senior leadership by developing and assuming basic management responsibilities, and may include training, scheduling, payroll, and interviewing.
What You Will Do
Your duties will include processing forms of payment, responding to guest inquiries, and coaching and giving direction to other associates. You will work in a fast-paced environment and have a true desire to satisfy the needs of others.
Why It Might Be a Fit
We are looking for someone with refined verbal and written communication skills, the ability to stand for long periods of time, and experience in Front Office operations, with at least 1-2 years of experience in a hotel front desk role.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
- Experience and a thorough understanding of Front Office operations - at least 1 to 2 years in a hotel front desk role.
Benefits
- Free room nights
- Discounted and Friends & Family Room Rates
- Medical, Dental, and Vision Insurance
- 401K with company match
- Generous Paid Time Off
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Discounts at various retailers
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