Role OverviewThe Residence Inn by Marriott in Sedona, AZ is looking for a Front Office Supervisor to lead a team of associates, providing best-in-class customer service, handling daily guest requests and issues, and acting as the MOD when the Assistant Manager is not present.
What You Will Do
Perform functions of Guest Service Agent, provide training to front office staff, assist in scheduling, maintain accurate records, and answer inquiries pertaining to hotel policies and services.
Why It Might Be a Fit
The perfect candidate loves to train team members, celebrate team members, provides exceptional customer service, and is able to make good, thoughtful decisions to solve problems for staff and guests.
Requirements
- One-year certificate from college or technical school
- 6 months to 1 year related experience and/or training
- Equivalent combination of education and experience
- Hospitality experience required
- Marriott Select Service experience preferred
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