Front Office Supervisor

Peachtree Group Hospitality Management
San Jose, CA
Category Hospitality
Job Description
The Front Office Supervisor is responsible for supervising guest services team members, responding to guests, and ensuring smooth operations. The role involves training, directing, and resolving issues with front desk team members, while maintaining a high level of customer satisfaction and quality service.

Requirements

  • Supervise daily shift processes
  • Train, direct, and resolve issues/problems with front desk team members
  • Resolve customer issues and complaints
  • Build strong relationships with other departments

Benefits

  • Comprehensive benefits package
  • 401(k) retirement match
  • Paid Holidays
  • Paid Time Off
  • Employee Assistance Program
  • Fund
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