Role OverviewThe Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store’s front-end operations. This position is responsible for supervising and directing all front-end activities and operations.
What You Will Do
Provide exceptional customer service, ensure proper bagging procedures, open additional registers, create and enforce effective work schedules, assist with sales transactions, process Western Union and Money Order transactions, and handle refunds and overrings.
Why It Might Be a Fit
Ingles values leadership, safety, and customer satisfaction, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we’d love to hear from you!
Requirements
- Exceptional customer service skills
- Previous cashier or front-end experience is required
- Must be flexible and able to adapt to changing needs
- Must be able to read and do simple math problems
- Wants to be part of a team in a fast-paced environment
- 18 years of age or older
Benefits
- Weekly pay with direct deposit
- Medical, dental, vision, life, and disability insurances
- 401(k) with company matching
- Opportunities for advancement
- Paid holiday, vacation, and sick leave (FT only)
- Paid bereavement and jury duty leave (FT only)
- Company paid life insurance (FT only)
- Scholarship program for High School Seniors
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