Fuel Assistance Client Services Specialist (Seasonal Oct-June) (37.5 hrs/wk) ($18.20 - $19.30)

Community Action Pioneer Valley, Inc.
Any Location, MA
Category Social Services
Job Description
The Fuel Assistance Client Services Specialist provides general and clerical support to the Fuel Assistance program, including answering phone calls, scheduling appointments, and assisting clients with applications. The specialist also connects clients to other programs and maintains confidentiality.

Requirements

  • Two years of customer service and office experience in a social services or closely related field
  • Bi-lingual in English and Spanish, Haitian Creole, and/or Russian is a highly valued skill
  • Proficient computer skills (Microsoft Suite and databases)
  • Knowledge of Franklin and Hampshire counties and North Quabbin regional organizations, social services, and navigating resources

Benefits

  • Health insurance
  • Paid time off
  • Retirement plan
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