Role OverviewThe team is dedicated to innovating and streamlining TikTok Shop's transportation network. This role is at the forefront of shaping scalable and efficient transportation strategies, combining hands-on last-mile or fulfillment operations experience with strong analytical and problem-solving capabilities.
What You Will Do
Own performance monitoring and improvement across last-mile service providers, conduct deep-dive analysis to identify drivers of performance gaps, and translate findings into clear, actionable recommendations.
Why It Might Be a Fit
The ideal candidate will combine strong business judgment, analytical depth, operational understanding, and cross-functional leadership to bridge the gap between network models, system logic, and real-world execution constraints.
Requirements
- 5+ years of experience in fulfillment, last-mile, transportation, supply chain, or e-commerce operations
- Strong analytical skills and experience using SQL, Python, and data visualization tools
- Experience conducting root cause analysis and translating data insights into measurable process, service, or cost improvements
- Strong understanding of operational KPIs and service provider performance management
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