Full-Time Lead Receptionist at Oaknoll East Campus

Pension Fund of the Christian Church
Iowa City, IA
Category Customer Service
Job Description
Role Overview

The Lead Receptionist at East Campus is a full-time position responsible for supervising receptionists, ensuring resident-centered service, and coordinating reception efforts. The role requires effective communication skills, computer literacy, and a familiarity with software such as the Microsoft Office Suite. Supervisory experience is preferred.

What You Will Do

The Lead Receptionist will be responsible for taking and routing calls, greeting residents and visitors, managing incoming and outgoing mail, coordinating reception efforts, training new receptionists, addressing receptionist performance, maintaining the reception schedule, and covering reception hours as needed.

Why It Might Be a Fit

Oaknoll offers a wide range of employee benefits, including competitive pay, paid time off, retirement plan with company contributions, 40% off employee meals, free use of gyms and pool, weekly access to a Nurse Practitioner, onsite parking, tuition reimbursement, scholarship program, and student loan repayment assistance, along with medical, dental, vision, life, FSAs, and voluntary short-term and long-term disability insurances for eligible employees.

Requirements

  • high school diploma or equivalent
  • at least two years of customer service experience
  • effective oral and written communication skills
  • computer literacy skills, including familiarity with Microsoft Office Suite

Benefits

  • competitive pay
  • paid time off
  • retirement plan with company contributions
  • 40% off employee meals
  • free use of gyms and pool
  • weekly access to a Nurse Practitioner
  • onsite parking
  • tuition reimbursement
  • scholarship program
  • student loan repayment assistance
  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • FSAs
  • voluntary short-term and long-term disability insurances
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