Role OverviewQuest Physical Therapy is seeking a friendly, organized, and service-driven Patient Advocate to join our team in Issaquah. This full-time role is essential in delivering an exceptional patient experience—from the first phone call through the full course of care.
What You Will Do
Schedule appointments, provide customer service, collaborate with clinical team, verify insurance coverage, and maintain accurate patient records.
Why It Might Be a Fit
Strong communication and interpersonal skills, ability to multitask, positive patient-first attitude, and experience in healthcare or customer service.
Requirements
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- A positive, patient-first attitude with strong attention to detail
- Experience in a healthcare or customer service role (nice to have, not required)
- Familiarity with medical terminology or insurance processes (nice to have, not required)
- Experience using electronic health record (EHR) systems (nice to have, not required)
Benefits
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Dental insurance
]]>