Role OverviewThe Valet Clerk is a highly visible role that will require the ability to multitask and prioritize guest requests. Valet Clerks have a huge impact on the guest experience. They must be knowledgeable about hotel and transportation information as well as surrounding areas.
What You Will Do
Answering calls from guests, vendors, and team members requiring assistance, dispatching guest service & valet colleagues to handle requests, providing valet service assistance during busy periods, maintaining logs, storing and maintaining vehicle keys, and assisting guests with general inquiries.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, prior experience in Valet, guest services, or Front Desk a plus, refined verbal and written communication skills, ability to stand for long periods of time, and ability to work both independently and as part of a team.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Prior experience in Valet, guest services, or Front Desk a plus, but not required
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Ability to push, pull and lift up to 50lbs
- Ability to work both independently and as part of a team
- Must be able to provide excellent customer service
- Must be computer savvy
- Must be detailed oriented
Benefits
- Health / Dental / Vision / Chiropractic
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan
- Paid Vacation and Sick, Floating Holidays and 7 Observed Holidays
- Discounted rooms at any participating Hyatt location starting on the first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
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