Role OverviewThe Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition. Presents every client family with all service and merchandise options. Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
What You Will Do
Manages funeral services, communicates with client families, and utilizes systems/technology to review merchandise options and complete necessary forms. Conducts and attends funeral services regularly, leading all post-service follow-ups as needed.
Why It Might Be a Fit
Ability to work on-call/first call, in rotation as assigned, and ability to prioritize work, communicate effectively with internal and external customers, and maintain accurate and timely client files.
Requirements
- High school diploma or equivalent
- Valid state-issued funeral director license
- Completed mortuary school
- Minimum one year of experience in customer service and the funeral industry
- Ability to keep licenses and continued education requirements current and in good standing
- Ability to work on-call/first call, in rotation as assigned
- Knowledge of Microsoft office suite (Word, Excel, PowerPoint)
- Organizational and planning skills; time management skills, and the ability to prioritize work
- Excellent oral and written communication skills
- Ability to multi-task
- Ability to stand for two or more hours without rest
- Ability to move, push and pull heavy weighted items up to 150lbs safely
- Valid state-issued driver's license with a clear driving record
Benefits
- Dental insurance
- Vision insurance
- Other benefits not explicitly stated
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