Role OverviewThe Location Leader is responsible for day-to-day operations, customer service standards, and being a company ambassador to the community. They must create, support, and sustain a high-performance, innovative, and family-centric culture.
What You Will Do
The Location Leader will build and maintain a strong brand, ensure every client family is presented with all service and merchandise options, and contribute to the overall efficiency of the location.
Why It Might Be a Fit
The ideal candidate will have a strong brand-building ability, excellent customer service skills, and experience in managing financial components, including vendor relationships and labor management.
Requirements
- High school diploma or the equivalent
- Valid state-issued funeral director license
- Experienced decedent care (embalming)
- Minimum of one to three years of management experience in the funeral industry
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work on-call/first call, in rotation as assigned
- Models and demonstrates empathy, emotional intelligence, and a mindset of servant leadership
- Organizational and planning skills; time management skills, and the ability to prioritize work
- High attention to detail and accuracy, with excellent follow up skills
- Strong verbal and written communication skills
- Ability to stand for two or more hours without rest
- Ability to lift to 150lbs safely
- Valid state-issued driver’s license with a clear driving record
Benefits
- Dental insurance
- Vision insurance
- Other benefits not explicitly stated
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