Furniture Backline Advocate Concierge - Hybrid Flex with Weekend days

Macy's
Tampa, FL
Category Operations
Job Description

Macy’s is seeking a Furniture and Mattress Concierge specialist to provide end-to-end support to customers from the point of sale to delivery. This role focuses on exceptional customer service, proactive communication, and seamless delivery experiences. It's a hybrid position with weekend work. Macy’s values trustworthiness and pride in its customer relationships.

Requirements

  • Customer Service Excellence
  • Excellent verbal and written communication skills
  • Stro...

    Requirements: High school diploma or equivalent needed. 6+ months call center experience preferred. Flexible schedule based on department needs