Garage Dispatcher (full-time)

VPNE
Any Location, MA
Category Operations
Job Description
The Dispatcher schedules and notifies operators and drivers to service vehicles, prepares reports, and maintains logs and records. They also provide customer service, manage staff, and perform other duties to ensure efficient department operation.

Requirements

  • Dispatch Operators and Drivers
  • Maintain Detailed Logs
  • Customer Service
  • Managing Staff
  • Ability to adapt to changing situations and listen to feedback
  • Proven customer service and interpersonal skills
  • Attention to detail
  • Excellent verbal and written communication skills
  • Organizational and time management skills
  • General knowledge of Windows-based computer operating systems and Microsoft Office
  • Ability to interact professionally with internal and external customers on all levels
  • Ability to adapt and remain flexible in a fast-paced environment
  • Ready to use a multi-line phone system and handle multiple tasks concurrently
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