Gate Host

Shea Homes
Chandler, AZ
Category Customer Service
Job Description
Role Overview

The Gate Host monitors the gate entry, ensuring that all residents and guests are welcomed to the community and directed to the appropriate destination.

What You Will Do

Act as a 'Goodwill Ambassador' to welcome visitors, lock/unlock facilities, provide gate system information, and facilitate vacation watch parameters.

Why It Might Be a Fit

Must be highly customer oriented, able to work under pressure, and balance multiple priorities and assignments.

Requirements

  • High School diploma or equivalent
  • One to three years' experience working in a customer service setting
  • Computer literate with basic understanding of the Internet, email, and entering work time
  • Ability to communicate positively and effectively with team members and supervisors
  • Self-motivated, able to work independently with little supervision
  • Good time management, organization, and follow-up skills
  • Attention to detail, accuracy, and timeliness

Benefits

  • Company medical, dental, and life insurance plans
  • Paid Time Off (PTO)
  • 7 paid holidays annually
  • 401(k) plan
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