GBS Preferred Cust Associate

UPS
Indianapolis, IN
Category Customer Service
Job Description
Provide one-to-one customer service experience for UPS Preferred accounts, analyze and resolve problems, and maintain ownership of customer situations through resolution.

Requirements

  • Builds and maintains relationships with related internal functions
  • Analyzes and resolves Preferred account issues
  • Strong oral and written communication skills
  • Strong problem solving skills
  • Previous customer service experience
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