Role OverviewAs our Customer Service Manager, you will be responsible for managing all sales and margin generating activities of our sales associates, ensuring that the sales floor is properly set and that the staff is properly engaged to provide a great customer experience.
What You Will Do
Achieving sales, margin, and EBITDA targets for the store, creating a great customer experience, providing ongoing coaching and feedback to all associates, and assisting the Operations team with large merchandising projects.
Why It Might Be a Fit
A successful Customer Service Manager is able to develop cooperation and teamwork, understand customer service principles, and provide an excellent customer experience.
Requirements
- 3+ years of relevant work experience working in retail or in warehouse setting
- Valid state driver’s license and automotive insurance
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Ability to work in a loud environment for 5-8 hours
- Ability to work weekends, holiday, and evenings
- Ability to lift up to 50 lbs
Benefits
- Pay range of $16.80-25.20 per hour
- Bonus opportunity
- Medical, Dental, Vision
- 401K plus company match
- Mental health support
- Paid sick/holiday/vacation time
- Employee discount program
- Tuition reimbursement options
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