General Manager - Final Mile Delivery Operations

Lead the North Charleston operation, develop the team, and deliver results. The General Manager will be responsible for the complete performance of the operation, including financial results, client satisfaction, carrier performance, employee leadership, compliance, and the overall customer delivery experience.

What You Will Do

The General Manager will be responsible for managing the location's profit and loss performance, labor costs, operating expenses, productivity, and overall profitability. They will also lead the daily performance of contracted motor carriers, drivers, helpers, dispatchers, and operational support personnel.

Why It Might Be a Fit

The right candidate will be visible and engaged in the operation, competitive and motivated by measurable results, comfortable having difficult performance conversations, and able to build relationships without sacrificing accountability.

Requirements

• Three or more years of leadership experience in final-mile delivery, logistics, transportation, warehousing, retail operations, or a similar service-based environment.
• Previous experience managing a location, terminal, distribution operation, or field-based team.
• Demonstrated experience managing financial performance, budgets, operating costs, or a location-level P&L.
• Strong ability to lead both employees and independent contracted service providers.
• Proven success managing client relationships in a high-expectation environment.
• Ability to make decisions quickly, communicate clearly, and remain composed under pressure.
• Strong coaching, accountability, conflict-resolution, and problem-solving skills.
• Comfort working with performance reports, spreadsheets, scorecards, and operational systems.
• Working knowledge of safety, employment, transportation, and contractor-compliance expectations.
• Ability to work a flexible schedule based on operational needs, including early mornings, weekends, holidays, and peak-volume periods.

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development