General Manager - Plate Above Catering

The General Manager of Plate Above Catering is responsible for leading all aspects of the catering operation, including front-of-house service, event execution, staffing, scheduling, budgeting, guest experience, team accountability, and operational standards.

What You Will Do

Lead the day-to-day operations of Plate Above Catering, ensuring exceptional service, operational excellence, and successful event execution. Supervise and support the Banquet Captain, Executive Chef, and front-of-house team, providing leadership, coaching, and performance management.

Why It Might Be a Fit

The ideal candidate will have a strong knowledge of hospitality operations, guest service excellence, event planning, service recovery, and client relationship management, with experience leading and developing high-performing teams through coaching, performance management, workforce planning, and succession planning.

Requirements

• Bachelor's degree in hospitality management, Business Administration, Culinary Management, or a related field, or an equivalent combination of education and experience
• Minimum of five (5) years of progressive leadership experience in catering, banquet, hospitality, restaurant, or food service operations
• Minimum of three (3) years of supervisory or management experience leading front-of-house, culinary, or event operations
• Demonstrated experience managing budgets, labor costs, event profitability, operational performance, and financial reporting
• Strong knowledge of hospitality operations, guest service excellence, event planning, service recovery, and client relationship management
• Experience leading and developing high-performing teams through coaching, performance management, workforce planning, and succession planning
• Proven ability to develop and improve operational processes, service standards, training programs, and workflow efficiencies.
• Experience collaborating with culinary, sales, marketing, business development, and support teams to deliver exceptional client experiences
• Strong business acumen with the ability to analyze data, solve complex operational challenges, manage multiple priorities, and make sound business decisions
• Excellent leadership, interpersonal, written, verbal, and presentation skills, with the ability to build relationships and influence stakeholders at all levels
• Demonstrated ability to lead organizational change, drive continuous improvement, and foster a collaborative, customer-focused culture
• Proficiency with Microsoft Office Suite and business management software; experience with catering or event management software is preferred
• Working knowledge of employment practices, food safety regulations, and hospitality industry standards.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business and event needs

Benefits

• Reliable transportation reimbursement
• Eligible mileage reimbursement
• Flexible schedule
• Ability to work evenings, weekends, and holidays
• Opportunities for professional growth and development