Role OverviewThe General Manager leads a client-based profit center with full accountability for team performance, operational execution, and financial results. This role is a people leader responsible for building, developing, and retaining a high-performing team that delivers exceptional service and drives results.
What You Will Do
The GM sets the tone for culture, accountability, and engagement within the operation. They coach leaders, establish clear expectations, and create an environment where Extra Milers can perform at their best. Strong people leadership is equally as important as operational discipline.
Why It Might Be a Fit
Our GMs are not just operators — they are business leaders who balance labor efficiency, cost management, and process execution with intentional leadership and team development to ensure long-term profitability and growth.
Requirements
- Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
- Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
- Must be proficient in Microsoft Office suite including Excel
- Ability to complete work in a timely, accurate, and thorough manner
- Effective verbal and written communication skills
- Ability to exhibit a professional manner when dealing with conflict
- Ability to coach and develop employees
- Must have reliable transportation to commute to the workplace and attend client meetings as necessary
Benefits
- Competitive salary
- Relocation assistance
- Comprehensive benefits package
- 401(k) plan
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Equity participation
- Professional development opportunities
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