General Manager

PrimeFlight
Richmond, VA
Category Operations
Job Description
The General Manager is pivotal in overseeing the airport's overall operations and management. This position involves strategic planning and coordination of various departments, including ground handling, passenger services, maintenance, and security, to ensure efficient and safe airport operations.

Requirements

  • Oversee all operational aspects of the company, including ground handling, customer service, and maintenance
  • Develop and implement strategic plans to enhance operational efficiency and customer satisfaction
  • Manage and lead a diverse team of department heads and supervisors
  • Monitor operational performance against key performance indicators and objectives
  • Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration
  • Drive business growth through innovative service offerings and strategic partnerships
  • Oversee financial management, including budgeting, forecasting, and financial reporting
  • Ensure adherence to industry regulations and safety standards across all operations
  • Handle crisis management and emergency response planning
  • Foster a company culture focused on safety, quality service, and continuous improvement
  • Manage customer relations and address escalated customer service issues
  • Direct human resources activities, including recruitment, training, and performance management
  • Stay informed of industry trends, advancements, and competitive landscape
  • Represent the company in industry events, conferences, and public forums
  • Lead initiatives to enhance sustainability and environmental responsibility in operations
  • Perform any additional duties as assigned by management

Benefits

  • Employment Opportunity
  • Equal Employment Opportunity
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