General Manager

HOTWORX
New York, NY
Category Customer Service
Job Description
Role Overview

We are looking for a General Manager to lead the sales staff and overall membership experience for our clients. The ideal candidate will have previous management experience, fitness certification, and a strong interest in helping others achieve a healthier lifestyle.

What You Will Do

As a General Manager, you will be responsible for growing the member base of the studio through sales, onboarding new members, and delivering a legendary customer service experience. You will also lead and motivate the membership sales team, curate a culture that prioritizes helping members feel and look their best, and maintain an immaculate fitness studio.

Why It Might Be a Fit

Our ideal candidate will be a rockstar at sales, love people, and be comfortable with giving sweaty high fives. They will also be a cheerleader at heart but a drill sergeant in execution, with a strong interest in helping others achieve a healthier lifestyle and benefiting from rewarding performance-based commissions and bonuses.

Requirements

  • High school Diploma or equivalent
  • Supervising Experience: 1-2 years
  • Customer Service: 2+ years
  • Fitness certification and/or degree in a related field

Benefits

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
  • Studio Membership (for use at any HOTWORX location in the USA)
  • Employee product discount
  • Travel to HOTWORX annual convention
  • Equity Option Participation
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