General Manager

Everstory Partners
Daytona Beach, FL
Category Operations
Job Description
Role Overview

As a General Manager, you will be responsible for managing a diverse group of functions and departments for a designated portfolio of cemetery and funeral home locations. You will be a unique blend of a seasoned operator and a natural people leader, with experience managing multiple departments within multiple locations. You will be responsible for taking full ownership of all aspects of your portfolio's daily operations, including full P&L responsibility, and achieving or exceeding budgeted sales and profit levels.

What You Will Do

Your main day-to-day responsibilities will include managing merchandise and property inventory, influencing and managing relationships with vendors, ensuring compliance with workplace health and safety standards, and selecting and purchasing necessary materials for operations within budgetary guidelines. You will also be responsible for providing motivational leadership to teams, facilitating weekly managers meetings, and writing and conducting timely performance reviews.

Why It Might Be a Fit

This role requires a strong combination of business operations, quality, continuous improvement, process development, and management experience. You will need to establish and maintain trust with all stakeholders, including customers, business partners, investors, and coworkers. You will also need to have excellent customer service skills, experience leading and developing high-performing teams, and prior experience managing multiple departments within multiple locations.

Requirements

  • Strong combination of business operations, quality, continuous improvement, process development, and management experience
  • Ability to establish and maintain trust with all stakeholders
  • Experience leading and developing high-performing teams
  • Prior experience managing multiple departments within multiple locations
  • Excellent customer service skills
  • General understanding of basic accounting principles, specifically budgeting procedures

Benefits

  • Base salary pay with a performance-driven bonus plan tied to cemetery and funeral revenue
  • Medical, Dental, Vision, Life, AD&D, and STD Insurance
  • Tuition Reimbursement
  • Anniversary Award for each year of service
  • Career Advancement and Training - Aspiring Managers Program
  • Everstory Cares - Employee Assistance Fund
  • Legend Award Program
  • Funeral and Cemetery Benefits
  • Employee Referral Bonus
  • 401k with Company Match
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