Role OverviewThe General Manager is responsible for all aspects of location success, leading daily operations, team leadership, and financial performance. This role leads by example, inspiring a culture of fun, service, and accountability.
What You Will Do
Lead daily operations, champion optimal guest conditions, maintain a clean and safe environment, analyze guest feedback, and oversee inventory and vendor performance.
Why It Might Be a Fit
The ideal candidate will have 3-5+ years of leadership experience, strong business acumen, excellent communication and coaching skills, and a passion for creating amazing guest experiences.
Requirements
- 3–5+ years of leadership experience in family entertainment, arcade, hospitality, theme park, or retail operations
- Proven success managing multi-disciplinary teams in high-volume environments
- Strong business acumen and comfort with P&L ownership, labor management, and operational analytics
- Excellent communication, coaching, organizational, and problem-solving skills
- Proficiency in scheduling systems, POS, inventory tools, Microsoft Office, and basic technical troubleshooting
Benefits
- Equal opportunity employer
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