General Manager

Hyatt
Scottsdale, AZ
Category Hospitality
Job Description
Role Overview

A Hyatt General Manager is responsible for bringing the Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders. With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

What You Will Do

The General Manager will effectively manage owners' assets, develop and execute a multi-year property level business strategy, maintain and build a positive and effective relationship with the property ownership, and understand and utilize data insights to inform strong business cases for decisions.

Why It Might Be a Fit

The ideal candidate combines strong operational and commercial leadership with social intelligence, creativity, and exceptional taste. They are as comfortable engaging guests, local tastemakers, artists, and community partners as they are leading a business review, developing talent, or partnering with ownership.

Requirements

  • Current General Manager with 2+ years of experience within an upper-upscale, luxury, or lifestyle hotel/resort environment
  • Proven success leading complex hotel or resort operations, building strong cultures, and delivering exceptional financial performance
  • A socially intelligent, highly visible leader with exceptional taste and cultural awareness
  • Creative and entrepreneurial, with a track record of turning ideas, local partnerships, and programming into memorable experiences
  • Strong Food & Beverage leadership experience preferred, with an appreciation for wellness and success creating dynamic culinary, beverage, and social experiences

Benefits

  • pristine and well-maintained facility
  • property improvements over time
  • technology and digital initiatives
  • safety of colleagues & guests
  • property operations, guest service, and commercial offerings aligned to the brand
  • environmental sustainability
  • data insights to inform strong business cases for decisions
  • colleague engagement
  • talent leadership
  • strong commercial and financial acumen
  • authentic relationship-building
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