Role OverviewThe General Manager (GM) is the business owner of the restaurant—responsible for strategic leadership, financial performance, operational excellence, and a culture that delivers remarkable hospitality every day.
What You Will Do
The GM leads and develops the management team, ensures brand standards and compliance, drives sales and profitability, and builds strong community and partner relationships in alignment with JAG’s mission and values.
Why It Might Be a Fit
The GM will champion JAG values, DEI commitments, and a culture of accountability, learning, and care, while maintaining a strong bench of leaders and key hourly roles.
Requirements
- 5–7+ years of progressive FOH leadership in high-volume upscale casual or fine dining
- 2+ years as GM strongly preferred
- Proven success owning a P&L and delivering results across revenue growth, COGS, labor, and guest satisfaction
- Demonstrated ability to lead, develop, and inspire management teams and large hourly staffs
- Expert knowledge of service standards, guest recovery, health/safety compliance, and cash controls
- Systems fluency: reservations (Resy/SevenRooms/TOCK), POS (MICROS/Toast), scheduling (HotSchedules or similar), and Google Workspace
- Strong communication, organization, data literacy, and business judgment
- Ability to work a flexible schedule including nights, weekends, and holidays
Benefits
- Competitive base salary
- Performance-based bonus opportunities
- Comprehensive health & wellness benefits
- Retirement savings plans
- Employee dining and partner discounts
- Professional growth within an award-winning, values-driven hospitality group
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