Role OverviewAs a General Manager, you'll oversee operations at a site level, ensuring everything runs smoothly, from managing team performance, maintaining our top-of-the-line car washes, and delivering a stellar customer experience. You'll work closely with your regional Director of Operations to implement local sales strategies, optimize site performance, and ensure your team is delivering on our commitment to quality service.
What You Will Do
You'll oversee operations, manage team performance, maintain car washes, and deliver a stellar customer experience. You'll also implement local sales strategies, optimize site performance, and work closely with your regional Director of Operations.
Why It Might Be a Fit
You'll be a fit if you have a proven ability to lead operations, a talent for optimizing team performance, and a commitment to a sales-driven culture. You'll also need to be skilled at adapting quickly to changing business needs, have excellent communication skills, and be experienced in managing and resolving damage claims.
Requirements
- Proven ability to lead operations, preferably in a high-volume, customer-focused service environment
- Proven track record of driving growth, optimizing team performance, and delivering exceptional customer service
- Talent for optimizing team performance, coaching and developing team members to achieve their best
- Ability to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation
- Experience in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition
- Leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities
- Passion for community engagement and representing the company in local outreach and marketing efforts
- Ability to maintain a high standard of customer service and build and lead strong, cohesive teams
Benefits
- Lucrative bonus program that can earn up to six figures annually
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