General Manager

DashIn
Charlotte, NC
Category Operations
Job Description
Role Overview

As General Manager, you will oversee all aspects of store operations, including team development, foodservice, inventory, merchandising, financial performance, safety, and brand standards. You will manage the store P&L, drive sales and profitability, and create a culture of accountability, service, and continuous improvement.

What You Will Do

You will lead daily store operations while maintaining Dash In brand standards across service, cleanliness, merchandising, safety, and foodservice. You will also manage the P&L and drive results across sales, margins, labor, inventory, and controllable expenses.

Why It Might Be a Fit

Ideal candidates will have experience with multi-unit management, a strong track record of customer service and operational results, and demonstrated success in convenience retail, hospitality, foodservice, or other high-volume guest-focused environments.

Requirements

  • High school diploma or equivalent (GED) required; associate or bachelor’s degree in business or a related field preferred.
  • 5+ years of leadership experience in a fast-paced, guest-focused environment such as retail, foodservice, hospitality, or convenience retail.
  • 3+ years of experience leading a high-performing convenience store location preferred.
  • ServSafe Certification.
  • Proficiency with Microsoft Office 365 products.

Benefits

  • Financial Well-being – Employer 401(k) with employer-matched contribution up to 7% and financial planning assistance.
  • Career Growth – Advancement and professional development opportunities.
  • Employee Discounts – Discounts on coffee, fountain beverages, fresh food, and car washes.
  • Paid Time Off – Vacation starting at 2 weeks, sick and personal leave, paid holidays, and an annual floating holiday.
  • Paid Community Engagement – 2 paid community service days each year.
  • Paid parental leave for new parents.
  • Education and Development – Up to 100% tuition reimbursement, development programs, and certificate program assistance.
  • Healthcare – Affordable medical, dental, and vision plans with a health savings account option.
  • Insurance – Pet insurance, basic life insurance, and short- and long-term disability coverage.
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