General Manager

As a General Manager, you will play a vital role in sustaining our shared values and culture at your hotel. You will support, guide and mentor your hotel team and leading by example, you will champion them to provide personalized service for our guests resulting in great financial performance for our owners.

What You Will Do

Interview, hire, train, support, coach and mentor the department managers and their teams. Champion great service and empower your staff to take care of our guests. Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction.

Why It Might Be a Fit

We are looking for a leader who can inspire others to create memorable experiences. You will be responsible for ensuring that all standard operating procedures are followed, and that our hotel is a clean, safe and secure environment.

Requirements

• At least 5 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 2 years of related experience
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Maintain a warm and friendly demeanor at all times
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Attend all hotel required meetings and trainings
• Participate in M.O.D. coverage as required
• Maintain high standards of personal appearance and grooming, which include wearing nametags
• Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
• Must be able to maintain confidentiality of information

Benefits

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily