General Manager

The General Manager will oversee sales, operations, and profit/loss, and grow a high-volume HVAC, Plumbing, and Electrical service business. This role requires a proven track record of achieving or exceeding financial targets and the ability to manage and expand the business effectively.

What You Will Do

Responsibilities include maintaining and enhancing customer relationships, demonstrating excellent hiring and training skills for department staff, and fostering a positive and motivational work environment. Developing and implementing procedures and goals aligned with company policies and mission is essential.

Why It Might Be a Fit

Our organization is committed to developing leaders and decision-makers, offering you significant autonomy along with comprehensive support to help you succeed.

Requirements

• 5 years of managerial experience with a proven track record of leading and managing diverse teams effectively.
• Demonstrated experience managing Profit and Loss statements, including budgeting, financial forecasting, and cost control, with a minimum of 3 years in a similar role.
• A successful track record in business-to-consumer sales within the home services sector, with proven ability to drive revenue growth and meet sales targets.
• Experience overseeing day-to-day operations, including service delivery, customer satisfaction, and quality control, ensuring efficient and effective business processes.
• Ability to develop and implement strategic plans to achieve company goals, drive business growth, and adapt to industry changes.
• Skills in maintaining and enhancing customer relationships, addressing escalated issues, and ensuring high levels of customer satisfaction.
• Experience in recruiting, training, and developing staff, including setting performance expectations, conducting evaluations, and fostering a positive work environment.
• Proven ability to manage and lead through change, including business expansion, process improvements, and the adoption of new technologies or methods.
• Strong verbal and written communication skills, with the ability to effectively convey information to employees, customers, and stakeholders.
• Proficiency in using data to make informed decisions, assess performance, and identify areas for improvement.

Benefits

• Generous bonus plan based on performance
• Auto Allowance
• Comprehensive Medical, Dental and Vision Benefits
• Paid Training
• Discount Gym Membership
• Employee discounts
• 401K Plan with match and no vesting
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Company paid Short Term Disability