General Manager

Otterbein's Cookies
Baltimore, MD
Category Operations
Job Description
Role Overview

The General Manager is responsible for owning the overall performance of a single NOXX retail location by delivering a world-class customer experience, leading high-performing teams, and ensuring operational excellence.

What You Will Do

Own day-to-day store performance, lead by example on the sales floor, ensure consistent execution of policies and procedures, analyze store performance trends, and deliver a consistent, high-quality customer experience.

Why It Might Be a Fit

The ideal candidate will have a minimum of 2+ years of retail management experience, proven experience leading teams, strong business acumen, excellent communication and coaching skills, and proficiency in Microsoft Office and retail operating systems.

Requirements

  • Minimum 2+ years of retail management experience (cannabis retail preferred)
  • Proven experience leading teams and holding others accountable
  • Strong business acumen with the ability to manage priorities and make data-informed decisions
  • Excellent communication, coaching, and problem-solving skills
  • Proficiency in Microsoft Office and retail operating systems

Benefits

  • Employee product discount
  • Paid time off
  • Full-time employees are eligible for medical, dental, and vision coverage
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