Role OverviewThe General Manager is accountable for the day-to-day operations and overall performance of the resort. You'll lead through the NVA leadership competencies and brand standards, ensuring a consistent, high-quality experience across pet care, customer service, team development, and business results.
What You Will Do
You'll drive revenue, manage costs, and build a culture where teams perform, grow, and stay. You'll lead by example and communicate NVA's mission, values, and objectives.
Why It Might Be a Fit
You'll love working here because of the medical, dental, vision benefits, 401(k) with employer match, HSA and FSA options, short-term and long-term disability, accident, hospital indemnity, and critical illness plans, and career growth within a rapidly expanding organization.
Requirements
- High school diploma or equivalent
- 3 to 5 years of management experience, including Profit and Loss responsibility
- Strong operational leadership and the ability to coach, develop, and hold teams accountable
- Strong Profit and Loss management skills
- Proficiency with Microsoft Office and point-of-sale systems
- Availability to work up to 45 to 50 hours per week, including evenings and weekends
- Valid driver's license, current insurance (including comprehensive and collision), and a vehicle you are willing to transport a pet in during an emergency
Benefits
- Medical, Dental, Vision
- 401(k) with employer match
- HSA and FSA options
- Short-term and long-term disability
- Accident, hospital indemnity, and critical illness plans
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