Role OverviewThe General Manager oversees daily operations of the Creed Boutique, building a teamwork environment and leading by example to ensure all goals are met while providing best-in-class customer service. The individual in this role delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent our luxury brand, Creed.
What You Will Do
Lead a high performing customer service-oriented team, set performance targets, drive store productivity and profitability, plan store schedules, and ensure the boutique is adequately stocked, cleaned, and properly merchandised.
Why It Might Be a Fit
The ideal candidate will have strong leadership skills, exceptional client service skills, and business acumen. They will be able to analyze the business, identify new growth opportunities, and work in an entrepreneurial, fast-paced environment.
Requirements
- Minimum 3 yrs. sales and management experience in the luxury sector
- Beauty or fragrance experience a plus
- Strong leadership skills with ability to coach, develop and inspire team
- Exceptional client service/customer experience approach and mentality
- Excellent listener with business acumen skills and strong interpersonal relationships
- Ability to analyze the business and identify new functional growth opportunities
- Experienced and proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and is technically savvy
Benefits
- Competitive salary
- Medical, dental, vision
- 401(k)
- Paid time off
- Employee discounts
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